Most small businesses don’t have an IT department. They have “the person who’s good with computers” — usually the owner, usually after hours, usually when something already broke.
Managed PC Care exists for exactly that situation: a local technician keeps an eye on your computers for a flat $30 per month per PC, so problems get caught before they cost you a workday.
The real cost of “we’ll deal with it later”
A single infected or failing office PC doesn’t just cost a repair bill. It costs the hours your employee sat idle, the invoice that went out late, and the customer data you hoped was backed up. One bad week like that costs more than a year of Managed PC Care on every computer you own.
What the $30/month covers
Managed PC Care is built around prevention, not emergency calls:
- Monitoring — we watch for failing drives, full disks, disabled protection and other early warning signs, and act before they turn into downtime.
- Security updates — operating system and software patches applied consistently, not whenever someone remembers to click “update.”
- Remote help — when something goes wrong, a local technician connects remotely and fixes it — usually the same day, without waiting for an on-site visit.
- A technician who knows your setup — the same local person who has seen your computers before, not a call centre reading from a script.
Who it makes sense for
- Offices with 3–10 computers and no IT staff
- Businesses where a dead PC means lost revenue that day — trades, retail, clinics, hospitality
- Anyone tired of surprise repair bills and “can you look at this tonight?” emergencies
If you have one home laptop you use for email, this is overkill — an occasional $50/hour visit covers you. Managed PC Care is for computers your business depends on.
How to start
Call 604-328-8757 or email service@ithings.ca. We’ll look at your current setup and tell you honestly whether Managed PC Care pays for itself for you — and if it doesn’t, we’ll say so.
iThings Service — local IT support in Salmon Arm and the BC Interior. $50/hour, 7 AM–11 PM daily.
Small Business IT Support
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