Small businesses often outgrow reactive repairs before they are ready for a large managed-service contract. Ongoing support creates a middle ground: known systems, predictable help and fewer repeated surprises.
When to call us
- The same IT problems keep returning
- Nobody knows how the network is documented
- Staff need a consistent place to request help
- Backups and updates are handled inconsistently
- The business wants predictable support rather than emergency-only calls
What we can help with
Remote support
A consistent route for everyday user and software issues.
System overview
Basic documentation of computers, network equipment and critical services.
Maintenance planning
Updates, lifecycle decisions and priorities handled before a failure forces the decision.
Included on-site time
Retainer options can include scheduled on-site support based on the final agreement.
Who this service is for
Small organizations that need dependable IT help but do not need an internal IT department or an enterprise contract.
What happens next
Tell us what is happening and where you are located. We review the request, confirm whether an on-site or remote appointment makes more sense, and confirm any travel charge before the visit.
Common questions
Is this a fixed package?
Packages will be scoped around the number of users, devices, locations and required response level.
Does managed support include everything?
No. Included services and project work are listed clearly in the agreement.
Can we start with one project first?
Yes. A network, backup or Microsoft 365 project is often a practical way to understand the environment before discussing ongoing support.
Tell us what stopped working.
Choose a preferred appointment time online, or call 604-328-8757 if the issue is affecting your business right now.
One-time fix, PC care or managed business IT?
Pay as you go
For a specific fault, installation or project without a monthly commitment.
Book a visit →Managed PC Care
For a personal computer or home office that needs monthly remote maintenance and priority local help.
View the $30/month plan →Managed Business IT
For small businesses needing ongoing support across users, networks, devices, backups and documentation.
Explore managed IT →Available across the BC Interior
Start with a remote assessment or request a scheduled visit. We confirm scope, route and travel before the appointment.