A payment terminal, receipt printer or office multifunction printer can stop a business even when every computer appears to be working. We troubleshoot the device and the network around it.
When to call us
- The POS terminal cannot reach the internet
- A receipt or label printer disappeared from the system
- A scanner or payment peripheral will not connect
- Only some computers can print
- New equipment needs to be added without disrupting the existing setup
What we can help with
POS connectivity
Network and peripheral troubleshooting around point-of-sale workstations.
Printers & MFDs
Network setup, driver issues, scanning and access from multiple computers.
Scanners & peripherals
Connection and configuration of the devices used in everyday workflows.
Small-business setup
Practical coordination between internet, Wi-Fi, workstations and counter equipment.
Who this service is for
Retail shops, restaurants, service counters, professional offices and other small businesses.
What happens next
Tell us what is happening and where you are located. We review the request, confirm whether an on-site or remote appointment makes more sense, and confirm any travel charge before the visit.
Common questions
Do you repair payment terminals internally?
Hardware owned by a payment provider may require its authorized support. We can still diagnose local power, network and configuration issues.
Can you work after closing time?
Evening appointments are available and are often useful for customer-facing businesses.
Will you contact the vendor for us?
Where useful and authorized, we can help identify what information the vendor needs and coordinate troubleshooting.
Tell us what stopped working.
Choose a preferred appointment time online, or call 604-328-8757 if the issue is affecting your business right now.
Available across the BC Interior
Start with a remote assessment or request a scheduled visit. We confirm scope, route and travel before the appointment.