When technology fails at the location where you use it, bringing one device to a shop does not always reveal the real problem. On-site support lets us inspect the computer, network and connected equipment together.
When to call us
- A computer, printer or network has stopped working
- The problem involves several connected devices
- Your business cannot afford a long equipment drop-off
- The issue is easier to demonstrate than explain
- You need help outside conventional daytime shop hours
What we can help with
On-site troubleshooting
Diagnosis of computers, devices and connectivity in the environment where the problem occurs.
Emergency and after-hours help
Evening and weekend assistance when availability allows; any additional rate is confirmed first.
Setup and installation
New computers, printers, routers and peripherals configured for practical everyday use.
Remote follow-up
Smaller adjustments and follow-up work may be completed remotely when appropriate.
Who this service is for
Home users, home offices, shops, restaurants, professional offices and small organizations across the service area.
What happens next
Tell us what is happening and where you are located. We review the request, confirm whether an on-site or remote appointment makes more sense, and confirm any travel charge before the visit.
Common questions
Can every problem be fixed on-site?
Many can. If specialist lab work, parts or extended recovery are required, we explain the options before proceeding.
Do you charge for travel?
Salmon Arm is the core service area. Travel charges for other communities are confirmed before the appointment.
Can I book an evening visit?
Yes. Evening appointments are a central part of the service, subject to availability.
Tell us what stopped working.
Choose a preferred appointment time online, or call 604-328-8757 if the issue is affecting your business right now.
Available across the BC Interior
Start with a remote assessment or request a scheduled visit. We confirm scope, route and travel before the appointment.